Medi-Nest Privacy Policy

California Notice at Collection / State Law Privacy Rights:

See the “State Law Privacy Rights” section below for information about your rights under California and other applicable state privacy laws.

Medi-Nest (“Medi-Nest,” “we,” “us,” or “our”) is a caregiver-focused marketplace offering healthcare and wellness products to support in-home care. This Privacy Policy describes how Medi-Nest collects, uses, shares, and protects your personal information through our online services — including our website located at https://medi-nest.store — and other activities outlined below (collectively, the “Service”).

You can download a printable version of this Privacy Policy [here].

Index

• Personal information we collect

• How we use your personal information

• How we share your personal information

• Your choices

• Other sites and services

• Security

• International data transfers

• Children

• Changes to this Privacy Policy

• How to contact us

• State Law Privacy Rights

Personal Information We Collect

Information you provide to us:

We may collect the following categories of personal information from you when you use our Service:

• Contact Data — Name, email, billing/mailing address, phone number.

• Profile Data — Username, password, saved products, preferences.

• Transactional Data — Payment info, order details, shipping, subscription history.

• Communications Data — Messages, customer service chats, emails, social media interactions.

• Marketing Data — Your preferences for receiving marketing and engagement metrics.

• Payment Data — Collected and processed securely by our third-party processor (e.g., Braintree/PayPal).

• User-Generated Content — Reviews, product ratings, care recipient details (e.g., age/weight), comments.

• Promotion Data — Sweepstakes or giveaway entries, prize selections, eligibility details.

Information from other sources:

We may also collect personal data from:

• Public sources — Social media, publicly available platforms.

• Private sources — Data brokers, marketing partners, advertising networks.

• Ambassador/Influencer programs — As part of Medi-Nest’s affiliate/ambassador partnerships. Learn more here (if applicable).

Automatic data collection:

We and our partners collect some information automatically, such as:

• Device Data — OS version, browser type, device ID, IP address, screen size, carrier info.

• Online Activity Data — Pages viewed, time spent, links clicked, navigation paths.

• Cookies & Technologies — We use:

  • Cookies — First- and third-party (session & persistent) cookies

  • Local storage (HTML5)

  • Web beacons/pixel tags — For measuring interactions

  • Session Replay — Via services like Quantum Metric, Hotjar, etc.

  • Live Chat — Powered by providers like Kustomer

  • Advertising Tags — From partners like Google Ads and Facebook Ads